索  引

A

Accrued Error,  累積錯誤/39

Activity Based Costing/Accounting (ABC),  作業基礎成本制/124

Allied Signal,  聯訊/27, 36, 43, 107

Altshuller, Genrich,  艾蘇勒/161, 235

Analogy brainstorming,  類比式腦力激盪法/156

Anti-Hawthorne Effect,  反霍桑效應/69-70

Anti-Solution brainstorming,  逆向操作式腦力激盪法/156

assumption busting,  瓦解僵化假設法/151, 155, 157-158, 232

B

Black Belt,  黑帶/18, 36, 71-72, 74, 90, 92, 95-96, 98-102, 104-109, 128-129

Brainstorming,  腦力激盪/151-153, 156

Brainwriting,  想到就寫法/151, 156

build-test-fix,  製造─測試─修護/211, 226

Business Champion,  業務盟主/97

C

calibration procedure,  校正程序/211

Caterpillar,  開拓重工/27, 31, 43, 107

Champion Team,  盟主團隊/93

Channel brainstorming,  渠道式腦力激盪法/155

Chief DFSS Champion,  最高DFSS盟主/65-67

Chrysler,  克萊斯勒/158

Concurrent Engineering,  同步工程/54

control plan,  管制計畫/147

Controlled Convergence,  控制的聚合/169-170

correlation matrix,  相關矩陣/143-144

cost-benefit analysis,  成本效益分析/165, 207, 225

crib sheet,  要旨大綱/82

Criteria-based matrix,  決策準繩矩陣/166-168, 170-171

Critical to Quality (CTQ),  品質關鍵環節/42, 114-115, 147, 176, 231

Crosby, Philip B.,  克勞斯比/16, 229

D

Deming, W. Edwards,  戴明/15

Deployment Champion,  部署盟主/72, 74, 92, 94-95, 97-98, 109

design-build-test,  設計─製造─測試/192

Design of Experiments (DOE),  實驗設計/54, 56-57, 77-78, 81, 103

detection ability,  難檢度/173-174

DMAIC,  界定、衡量、分析、改善、控制/17-18, 46, 48-53, 56-57, 77

Dow Chemical,  陶氏化學/27, 31, 107

E

Ebert, Roger,  羅傑‧艾柏特/169

education, training and coaching,  教育、訓練與輔導/62, 70-71, 73, 102

error-proofing,  防錯/53, 216, 223

Executive Champion,  執行盟主/92-94, 96-97, 104, 106

Executive leadership,  執行領導/89-91, 95, 101, 109

F

Failure Modes and Effects Analysis (FMEA),  失效模式效應分析/146-147, 150, 172-176, 178-179, 210, 231

feed-forward,  前饋/53, 226

Five Sigma Wall,  五標準差障礙/37, 52

Franklin, Ben,  班.富蘭克林/196

Functional Degradation Testing (FDT),  機能劣化測試/213-215

G

General Electric (GE),  奇異/17, 27-28, 31, 36, 41-43, 47, 63, 79, 107, 226-227

GE Medical Systems,  奇異醫療系統/42

Green Belt,  綠帶/90, 98, 106-107

H

Hawthorne Effect,  霍桑效應/69

Hogan, Joseph M.,  喬瑟夫‧侯根/42

House of Quality,  品質屋/142-143

I

IDDOV,  辨識、界定、發展、最適化、驗證/18-19, 50-53, 111, 113

Ideal Function,  理想機能/56, 146-147, 182-183, 198-199, 231

Immelt, Jeffrey R.,  傑佛瑞.伊梅特/42

Innovative Situation Questionnaire (ISQ),  創新情境問卷/162

K

Kano Model,  狩野模型/135-138, 232

Kano, Noriaki,  狩野紀昭/135

Kennedy, Robert F.,  羅柏.甘迺迪/157

L

Lateral Benchmarking,  水平標竿分析/139

Leadership Group,  領導團體/91, 95

M

Martin, Billy,  比利.馬丁/203-204

Master Black Belt,  黑帶大師/74, 90, 98-102, 104, 106, 129

Motorola,  摩托羅拉/41

Multi-Voting,  複數投票/166-168, 170-171

N

New Product Development Process (NPDP),  新產品研發標準程序/85

Nominal group technique,  名目團體技巧/166-167

nominal value,  名目值/146, 200

O

orthogonal arrays,  直交表/201

P

Parameter Design,  參數設計/192-194, 196, 198-200, 204-205, 207, 221, 231-232, 234

Patton, George S. Jr.,  巴頓將軍/104, 155

pilot production run,  試產/51, 211, 214-215

potential problem analysis,  潛在問題分析/165, 171

Procedure manual,  程序手冊/220

Process Champion,  流程盟主/96

Process Owner,  流程擁有者/95-96

Process Control,  流程控制/53, 140, 207, 216, 221, 224, 232

Process Control plan,  流程控制計畫/216-219

Project Champion,  專案盟主/92, 94-98

Project charter,  專案章程/114-116, 129, 233

Project plan,  專案計畫/73, 114-115, 128-129, 233

Project scope,  專案範疇/116, 119

Project Selection Committee,  專案遴選委員會/84

Project Selection Screening,  專案選擇機制/94

Project Sponsor,  專案負責人/69, 72, 74, 114

Pugh, Stuart,  史都華.普弗/168

Pugh掇 Concept Generation model,  普弗的概念類舉模型/81

Pugh Concept Selection Technique,  普弗概念選擇技巧/140, 146, 166, 168-171, 179, 233

Q

Quality Function Deployment (QFD),  品質機能展開/18, 53, 81, 103, 114-115, 123, 125, 130, 134-135, 139-144, 146-147, 167, 210, 233

Quality Loss Function (QLF),  品質損失函數/188-189, 201-202, 233-234

quantitative benchmarking,  數量化標竿分析/103

R

relationship matrix,  關係矩陣/142-145

Resource Member,  資源/顧問成員/107

Response plan,  回應計畫/217

Return on Investment (ROI),  投資報酬率/44, 87, 127

Robust Design,  穩健設計/16, 18, 44, 57, 77, 81, 103, 140, 146-147, 181-182, 186-187, 189, 192, 207, 214, 232-234

Robust (Design) Optimization,  穩健(設計)最適化/53, 57, 181-182, 187, 205-206, 231-232, 234

Robust engineering,  穩健工程/54-56, 229

robustness metric,  穩健指標/214

S

signal-to-noise ratio,  訊號雜訊比/200

Six Sigma,  六標準差/16-19, 27-29, 31-38, 43-50, 52-53, 56-57, 86-87, 94, 97-98, 101, 106-107, 116-117, 121, 168, 178, 202, 211, 230

special causes of variation,  特殊因變異/222

standard deviation,  標準差/32-33, 49

Statistical Process Control (SPC),  統計製程控制/222

T

Taguchi, Genichi,  田口玄一/16, 55, 182, 201, 229, 234

Taguchi Methods,  田口法/77-78, 234

Team Member,  小組成員/74-76, 90, 95, 107, 127, 129, 133, 141, 152, 154-157, 160, 163-165, 167-171, 173, 192, 200, 202-203, 219-220, 226, 233

Test to Bogey,  績優標竿測試法/212-215

Test to Failure,  測到失效法/212-215, 234

trial and error,  試誤法/28, 192, 208

TRIZ (Theory of Inventive Problem Solving),  問題求解創新理論/81, 140, 146, 150-151, 160-164, 179, 235

tolerance degrading,  允差降級/202

Tolerance Design,  允差設計/54, 182, 189, 200-205, 207, 234

Tolerance optimization,  允差最適化/53, 200, 205

tolerance upgrading,  允差升級/202, 234-235

Total Quality Management (TQM),  全面品質管理/87, 123

Transactional Champion,  交易盟主/ 96-97

U

UMC,  單位製造成本/124-125

V

visual control,  依視覺資訊來控制/216, 223-224

Voice of the Customer (VOC),  顧客心聲/235

W

Welch, Jack,  傑克‧威爾許/17, 47, 79, 88, 107

Work Breakdown Structure (WBS),  專案分工結構圖/129

六標準差設計.jpg

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